Frequently Asked Questions
Orders & Shipping
How long will it take to receive my order?
We aim to process and ship all orders within 15 business days. Shipping times vary by location.
Do you ship internationally?
Yes, depending on the quantity, we can!
International shipping times and fees may vary based on your location. Duties and taxes may apply.
How can I track my order?
Once your order ships, you'll receive a tracking number via email so you can follow your outfit every step of the way.
Can I change or cancel my order after placing it?
If your order hasn’t been shipped yet, we’ll do our best to help. Contact us at support@jammieshq.com ASAP with your order number.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery for unworn, unwashed items with tags still attached. Check out our https://jammieshq.com/pages/return-exchange-policy for more details.
How do I start a return or exchange?
Contact us at support@jammieshq.com and we’ll walk you through it.
My item arrived damaged or incorrect. What do I do?
Oh no! Email us at support@jammieshq.com with your order number and a photo, and we’ll sort it out right away.
Sizing & Fit
How do I choose the right size?
Check our Size Chart on each product page. If you're between sizes or unsure, we recommend sizing up for extra cozy
comfort
Are your fits oversized? If so, how do I know which size to order?
Our styles are designed with an oversized fit for a relaxed look. If you prefer the intended oversized style, we recommend ordering your usual size. For a more regular/true-to-size fit, you may want to size down. Please also check our size guide for exact measurements to help you
choose the best fit.
Special Offers
Do you offer any discounts or promo codes?
We sure do! Get 10% off your first order and sign up to be the first one to hear about exclusive offers
Product Care
How should I wash my outfit?
To keep your outfit soft and looking as good as new, we recommend hand wash cold and tumble drying on low. Avoid bleach or harsh detergents.
Still Have Questions?
How can I contact you?
We’re here to help! Email us at support@jammieshq.com or contact us on +91 9370 03359.